By accessing and using VoiceNotes.to services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
VoiceNotes.to provides vintage telephone rental services for events. Our services include:
3.1 Reservation: All bookings are subject to availability and must be confirmed by VoiceNotes.to.
3.2 Payment: Full payment is required at the time of booking. We accept major credit cards and electronic payment methods.
3.3 Cancellation: Cancellations made more than 14 days before the event date will receive a full refund minus a 10% processing fee. Cancellations made within 14 days of the event are non-refundable.
4.1 Pickup Service ($150): Customer is responsible for picking up equipment from our Markham office location and returning it within 5 days after the event date.
4.2 White Glove Service ($250 + travel): We deliver, set up, and pick up the equipment. Service is available within 50km of our Markham office. Travel costs are calculated at $0.30 per kilometer for round-trip distance.
4.3 Late Returns: Equipment not returned within the specified timeframe will incur a late fee of $50 per day.
5.1 Condition: All equipment is provided in good working condition. Customer agrees to inspect equipment upon receipt.
5.2 Damage: Customer is responsible for any damage, loss, or theft of equipment during the rental period. Repair or replacement costs will be charged to the customer.
5.3 Normal Wear: Normal wear and tear is expected and will not result in additional charges.
6.1 Ownership: All audio recordings and video content created belong to the customer. VoiceNotes.to retains no rights to the content.
6.2 Processing Time: Video creation typically takes 7-14 business days after equipment return. Preview videos are provided within 48 hours.
6.3 Content Guidelines: Customer agrees that all recorded content will comply with applicable laws and regulations. VoiceNotes.to reserves the right to refuse processing of inappropriate content.
6.4 Storage: Final videos are stored for 90 days after delivery. Customers are responsible for downloading and backing up their content.
We respect your privacy and handle all personal information in accordance with applicable privacy laws. Audio recordings are processed securely and deleted from our servers after final video delivery and the 90-day retention period.
Customer data including names, addresses, and payment information is kept confidential and never shared with third parties except as required for service delivery or by law.
VoiceNotes.to shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use or inability to use the service. Our total liability shall not exceed the amount paid for the rental service.
We are not responsible for technical failures, data loss, or service interruptions beyond our reasonable control.
VoiceNotes.to shall not be liable for any failure to perform due to unforeseen circumstances or causes beyond our reasonable control, including but not limited to acts of God, war, riot, embargoes, acts of civil or military authorities, fire, floods, accidents, pandemics, strikes, or shortages of transportation, facilities, fuel, energy, labor, or materials.
VoiceNotes.to reserves the right to modify these terms at any time. Changes will be effective immediately upon posting to our website. Continued use of our services after changes constitutes acceptance of the modified terms.
These terms shall be governed by and construed in accordance with the laws of the Province of Ontario, Canada. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of Ontario.
For questions about these Terms & Conditions, please contact us:
VoiceNotes.to
8130 Birchmount Road
Markham, ON L6G 0E4
Email: info@voicenotes.to
Phone: (416) 555-0123
By using VoiceNotes.to services, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions.